Privacy Policy

Last Updated: 22nd May 2018

This privacy notice outlines how Loowash.co.uk respects your privacy and is committed to protecting your personal data. It will inform you how we manage or hold your personal data in the following circumstances:

  • When you visit our website.

  • When you provide it to us directly.

  • When provided indirectly via a third party such as a partner company.

Who We Are:
Markyate Homes Ltd (referred to as “we”, “us”, or “our”) is a company incorporated in England & Wales. Company Registration Number: [???], Registered under Data Protection Act Z3112931 ZA070941. We perform various regulated activities.

Where you have provided personal information directly to us, we are the Data Controller. If we have received your personal information from a third party, we act as a Data Processor on behalf of the Data Controller.

We have appointed a Data Protection Officer (DPO) responsible for overseeing questions related to this privacy notice. If you have any questions or requests regarding your rights, please contact the DPO using the details below:

Contact Details:
The Data Protection Officer
Markyate Homes
Church End, Markyate, AL38PY

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we encourage you to contact us first to resolve any concerns.

This privacy notice was last updated on 22nd May 2018. The data protection law in the UK will change on 25th May 2018. Please keep us informed if your personal data changes during your relationship with us.

Our website may contain links to third-party websites, plug-ins, and applications. These third parties may collect or share data about you. We do not control these websites and are not responsible for their privacy statements. We encourage you to read the privacy notice of any third-party website you visit.

We collect various types of personal data, which include the following:

  • Identity Data: First name, last name, title, date of birth, gender.

  • Contact Data: Home address, email address, phone numbers.

  • Property Data: Information related to property (type, number of rooms, insurance documents, etc.)

  • Financial Data: Bank account details.

  • Transaction Data: Payment details, purchase history.

  • Technical Data: IP address, browser type, location, operating system.

  • Usage Data: Information on how you use our website and services.

  • Marketing & Communications Data: Preferences for receiving marketing and communication.

We do not collect Special Categories of Personal Data (such as race, health information, etc.), nor do we collect criminal convictions or offences.

We collect data about you in the following ways:

  • Direct Interactions: You may provide us with personal data by filling out online forms, telephone, or application forms.

  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data through cookies and server logs.

  • Third Parties/Public Sources: We may receive personal data from third parties such as Google Analytics, Facebook Ads, and others.

We use your personal data under the following lawful bases:

  • Performance of a contract: To fulfill agreements made with you.

  • Legitimate interests: Where processing is necessary for our legitimate interests, unless your rights override those interests.

  • Legal obligations: To comply with legal or regulatory obligations.

Purposes for processing personal data include:

  • Registering you as a customer.

  • Property updates.

  • Submitting data to third-party providers (e.g., financial services, referencing services).

  • Managing marketing communications.

  • Improving our website and services.

We aim to offer you relevant promotional communications based on your preferences. You can opt out of marketing messages at any time by following the opt-out links or contacting us directly.

We will not share your personal data with third parties for marketing without your express consent.

Our website uses cookies to enhance your experience. Cookies are small files stored on your computer or mobile device. We use cookies for:

  • Strictly necessary cookies: For the website’s operation (e.g., logging in).

  • Analytical/performance cookies: To measure and improve site performance.

  • Functionality cookies: To remember your preferences.

  • Targeting cookies: To personalize advertising.

You can control cookie settings through your browser.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. For tax and legal purposes, we are required to retain some data for six years.

You can request the erasure of your data, and in certain circumstances, we may anonymize data for research or statistical purposes.

We implement appropriate security measures to prevent unauthorized access to your personal data. We limit access to personal data to those who need it for business purposes.

Under data protection laws, you have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate data.

  • Request erasure of personal data.

  • Object to processing of your data.

  • Request data portability.

  • Withdraw consent (if applicable).

If you wish to exercise your rights, please contact us at the details provided.

We may share your data with:

  • Internal Third Parties: Employees or agents working on our behalf.

  • External Third Parties: Service providers, professional advisors, regulatory authorities.

In the event of a business reorganization, we may share your data with the new owners under the same privacy terms.

We do not transfer your personal data outside the European Economic Area (EEA).

If you have a complaint about how we handle your personal data, please contact us at:

You may also contact the Information Commissioner’s Office (ICO) for further assistance.

  • Legitimate Interests: The interests of our business in managing operations and improving services.

  • Performance of Contract: Processing necessary to fulfill a contract with you.

  • Legal Obligation: Processing required by law or regulation.

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